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Federal Enforcement Agencies

All credit institutions are subject to the Equal Credit Opportunity Act (ECOA) and Regulation B (issued by the Federal Reserve Board), which contains specific rules governing the operations of credit. Here below is a list of federal agencies responsible for implementing the ECOA and Regulation B for specific categories of financial institutions. Any question about a financial institution should be directed to its enforcement agency.

  • State Member Banks of the Federal Reserve System
    Division of Consumer and Community Affairs
    Mail Stop 800
    Board of Governors of the Federal Reserve System
    20th & C Streets, N.W.
    Washington, D.C. 20551
    (202) 452-3693

  • National Banks
    Office of the Comptroller of the Currency
    Consumer Assistance Unit
    1301 McKinney Street
    Suite 3710
    Houston, Texas 77010 (800) 613-6743

  • Non-Member Federally Insured Banks
    Federal Deposit Insurance Corporation
    Office of Compliance and Consumer Affairs
    550 17th Street, N.W.
    Room PA-1730, 7th Floor
    Washington, D.C. 20429
    (202) 942-3100 or
    (800) 934-FDIC (934-3342)

  • Savings and Loan Associations
    Office of Thrift Supervision
    Consumer Programs
    1700 G Street, N.W., 6th Floor
    Washington, D.C. 20552
    (202) 906-6237 or
    (800) 842-6929

  • Federal Credit Unions
    National Credit Union Administration
    Office of Public and Congressional Affairs
    1775 Duke Street
    Alexandria, Virginia 22314
    (703) 518-6330

  • Small Business Investment Companies
    Consumer Affairs
    Small Business Administration
    409 Third Street, S.W.
    Washington, D.C. 20416
    (800) U-ASK-SBA (827-5722)

  • Other Lenders
    Federal Trade Commission
    Consumer Response Center
    600 Pennsylvania Avenue, N.W.
    Washington, D.C. 20580
    (202) 326-3758 or
    (877) FTC-HELP ?toll free (877-382-4357)

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